Shop Policies + Shipping

All pieces are handmade by me in my studio in the Columbia River Gorge. Handmade jewelry will show some natural imperfections, however this is also what makes my jewelry unique, organic, and one of a kind. 

I do not accept returns, refunds, or cancellations. However, if there is an issue with craftsmanship, please contact me.

Orders of ready made pieces ship as soon as possible after payment is received (usually no more than 3 business days). Orders including made to order pieces generally ship in 4 to 6 weeks unless otherwise noted in the listing. I am not responsible for lost or stolen items once they leave my hands. All US orders include shipping insurance which covers loss or damage up until the order is marked as delivered by USPS/UPS. First class international shipping (except Canada) does not have tracking outside of the US and the buyer is responsible for any customs tax, levy, fee, and/or duties.

All other questions / inquiries can be sent to info@wildheartwares.com